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Popups

AnonymousAnonymous GUESTS
edited August 2014 in Bug Reports
I have tried repeatedly to play but every time I bring up your website it locks up and I am inundated with popups (which are supposedly blocked, but apparently are originating through your website). I cannot play at all now, whether I go through Explorer, Firefox or Chrome. I have enjoyed your website and like the games but I am extremely frustrated with what is going on. My computer guru says it is not my machine, but either your website or Charter Communications. HELP!!!

Comments

  • jimjim REGISTERED, ADMINISTRATORS
    76.95.8.104
    Hindsey wrote:
    I have tried repeatedly to play but every time I bring up your website it locks up and I am inundated with popups (which are supposedly blocked, but apparently are originating through your website). I cannot play at all now, whether I go through Explorer, Firefox or Chrome. I have enjoyed your website and like the games but I am extremely frustrated with what is going on. My computer guru says it is not my machine, but either your website or Charter Communications. HELP!!!

    Hi Hindsey,

    We do not have ads. Charter does not inject ads either.

    You almost certainly have some sort of malware on your computer. Maybe a browser toolbar? Or other virus? You might try Microsoft's Malware Removal tool. If that doesn't work, get professional help.

    Good luck,
    -Jim

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