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Jim, I wrote you about password issue because i have a new laptop. i 'm writing from old laptop because Greenfelt does not recognize me on the new laptop. it says invalid password and if I try to reregister it says my username already exists.Please help.March 26 Comment
re: changing username, on iOS/Chrome that process is tricky, at least for me... The problem is that the Change Username button does not activate until you touch the PW field. The exact behavior depends on whether the PW for the account is saved.
- PW Saved: after editing the user name, simply setting focus in the PW field activates the button.
- PW Not Saved: upon opening the dialog, the PW field is populated with dots as if the PW is pre-loaded, but of course it's not. So in this case you have to enter your PW before editing the username and then return focus to the PW control after revising the username. (If you edit the the username first, then after entering the PW you have to manually _revert _the username, set focus in the PW field, edit the Username, and finally set focus back in the PW control yet again!)
On Win, Mac, and Android, the PW field is always blank to start, so the workflow is more obvious.
MarkFebruary 19 Comment
jimI can reproduce this. Thanks for letting me know. I’m not sure why I’m not getting notice of the fields being filled in. Maybe a password manager special case? I’ll look into it.
jimThanks for pointing this out. If you had pressed the the "tab" arrows above delete, then it would have activated the button, but clearly that's obscure in the mobile age. I think I fixed this and now the button should update every time the value changes. Please let me know if this is not the case.
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