my Ipad

AnonymousAnonymous GUESTS
edited August 2014 in General Discussion
This is a praise comment and a problem email. I love playing Klondike Solitare Green Felt on my iMac and my iPadmini. I am able to play your game on my IMac, but for some reason my iPad now says that I have a problem 502. How can I fix this. Any help would be appreciated.
Best,
Judy
judyellen

Comments

  • jimjim REGISTERED, ADMINISTRATORS
    Hi Judy,

    That 502 is a transient error on our side caused by having more players than our server can handle! It's not caused by your iPad. When that happens, if you keep the page open and keep playing, we will try again in the background to send your results. You can tell that you have outstanding scores to send by a tiny ace of spades with a number that appears in the upper right corner. When it goes away, you are all caught up.

    -Jim
  • thank you Jim. Is 504 a similar problem? I've see that too.
    Judy
  • jimjim REGISTERED, ADMINISTRATORS
    judyellen wrote:
    thank you Jim. Is 504 a similar problem? I've see that too.
    Judy

    Sadly yes, both are due to our overloaded server.

    -Jim

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