Moving Green Felt to New Laptop

I have a new laptop. Green Felt is now on it , but my password is not recognized. Help please.


    edited March 2021

    Hi @jezzbelle, click my name and click the message button and send me your new password and I’ll update it. Cheers, -@jim

  • If your laptop is connected to the network and you have used a Microsoft account before, try to recover your password using another laptop or computer. In principle, you can even do it from a smartphone or tablet. I had a similar situation recently. I changed my operating system to a newer one, and my laptop would not activate. If you can't set it up manually through your smartphone, you can go to They can help you with password recovery and tell you what to do. These guys helped me once, too. Good luck to you!

  • Javoronok, Since I posted that in April of '21, the problem was solved then, but thanks for the thought. This is a great group to be part of.

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