password

AnonymousAnonymous GUESTS
edited November 2013 in Bug Reports
Game: freecell
Game #: 1440542720
Browser: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/31.0.1650.57 Safari/537.36

Please describe the problem in detail:
Will not let me sign in. Cannot create a new password and demands my username is already in use. Yes, as I play here often. However, there is no where to retrieve a lost password and if I create a new user/password each time kind of defeats the purpose.
Thanks for the games.

Comments

  • daviddavid REGISTERED, ADMINISTRATORS
    Will not let me sign in. Cannot create a new password and demands my username is already in use.
    Looking through today's logs, I see this coming from your computer:
    • login attempt for user named "dhunigirl" with a password. This fails because this username was never created on our system.
    • create user attempt for sacredart4u with the correct password. This fails because sacredart4u has already been created on the system.
    • create user attempt fot sacredart4u with a new password. This also fails because sacredart4u already exists.
    • login attempt for sacredart4u but with the incorrect password (same password as the second create).

    Hint: You correct password has a number with more than 2 digits.
    However, there is no where to retrieve a lost password
    No, currently there is no automated way, sadly. This is the tradeoff we chose for not asking for your email address up front.

    Hope this helps. If you are still having trouble logging in, please let us know.

    -David

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Attach file
Attach image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file
Home Bug ReportsComment As ...