cards

Game: freecell

Game #: 4190451480

Browser: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; Touch; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; Tablet PC 2.0; McAfee; TNJB; rv:11.0) like Gecko


Please describe the problem in detail:


Love your version of freecell better than others but can't play when no cards are dealt. Reported this two days ago but no answer. btbetty208@outlook.com

Comments

  • Love your version of freecell better than others but can't play when cards don't come down. I've tried everything I know including reporting two days ago. btbetty208@outlook.com

  • daviddavid REGISTERED, GLOBAL_MODERATORS, ADMINISTRATORS

    It could be that it needs to re-download the cards (after our Christmas cards were enabled during the holidays). Try waiting for a minute or 2 after loading. Depending on your internet speed it may take a while to load the cards in. Currently we don't have a good indication that the load is happening.

    We also see errors caused by poorly written toolbars and other browser extensions. In those cases there's not much we can do to fix it, the only way is to remove the bad extension.

    Also it could just be something is cached incorrectly. Try holding shift while you reload the page, or clearing your browser cache.

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